Privacy Policy for Nanoshellnet Pvt Ltd
Effective Date: January 16, 2026
Nanoshellnet Pvt Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our web hosting services, websites, and related products (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
a. Personal Information
Information that identifies you, such as:
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Name, email address, phone number
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Billing and payment information (credit/debit card, PayPal)
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Company/organization details
b. Account Information
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Username and password
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Account preferences and settings
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Service usage details (web hosting plan, domain names, add-ons)
c. Technical Information
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IP address, browser type, and version
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Device and operating system
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Cookies and usage data
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Logs from our servers (e.g., access time, pages visited, bandwidth usage)
d. Communication Data
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Emails, support tickets, and chat messages
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Feedback or survey responses
2. How We Use Your Information
We use your information for the following purposes:
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To provide, operate, and maintain our Services.
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To process payments and manage billing.
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To communicate important updates, service alerts, and promotions.
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To personalize and improve our Services.
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To detect, prevent, and address technical issues or security threats.
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To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information in the following circumstances:
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With service providers: Vendors who help us operate our business (e.g., payment processors, IT service providers, cloud services).
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For legal compliance: To comply with applicable laws, regulations, or legal processes.
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During business transfers: If we merge, sell, or acquire assets, your information may be transferred.
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To protect rights and safety: To prevent fraud, abuse, or threats to our services, users, or property.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
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Remember your preferences and login sessions
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Track service usage and website analytics
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Improve website functionality and user experience
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Deliver relevant content and advertisements (if applicable)
You can manage or disable cookies in your browser settings, but some features of our Services may not function properly without cookies.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, or destruction.
However, no system is 100% secure. You acknowledge and accept the risks inherent in online services.
6. Data Retention
We retain personal information only as long as necessary to:
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Provide our Services
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Comply with legal obligations
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Resolve disputes or enforce agreements
Afterward, your information is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
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Access or request a copy of your data
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Correct or update your information
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Request deletion of your personal data
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Withdraw consent where applicable
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Object to certain processing (e.g., marketing communications)
To exercise these rights, please contact us at privacy@nanoshellnet.com.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies.
9. Children’s Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such data, contact us, and we will delete it promptly.
10. International Users
Your information may be processed and stored in countries other than your own. By using our Services, you consent to cross-border data transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us:
Nanoshellnet Pvt Ltd
Email: privacy@nanoshellnet.com
Phone: +91 707115198
Address:161/B Amuwandeniya Doranegama Medawala H.P
Kandy Sri Lanka
This Privacy Policy ensures your users feel secure and informed while using your web hosting services.